Skip to Main Content

Q. Where can I get technical support for EndNote?

I am having a technical problem with my EndNote installation. Can the Library help me?

Answered By: Marijane White
Last Updated: Sep 17, 2020     Views: 49

Unfortunately, neither the Library nor OHSU ITG can provide support for technical problems with EndNote. 

The Library is happy to teach users how to use EndNote to manage references and format citations in manuscripts, but for technical support issues beyond those use cases, your best bet is to contact EndNote Support. 

Everyone at OHSU has access to EndNote Support by virtue of our site license.   EndNote Support technicians are friendly, helpful, and very skilled at finding the solution to your EndNote problems.

Visit EndNote's Support website to chat with a support expert online, submit an inquiry via the web, or find information about how to email or contact them by phone.  You can also find answers to common support questions there.


Related Topics

Other Ways to Contact Us

Our mailing address is:

OHSU Library 
3181 SW Sam Jackson Park Rd.
Portland, OR 97239